Privacy Policy

Article 1 – Purpose of the Privacy Policy

Elyra Rose places great importance on protecting its customers’ personal data. This policy describes how we collect, use, and protect your personal data. By using our services, you agree to the practices described in this document.

Article 2 – Collection of Personal Data

Elyra Rose collects various categories of personal data in the course of its activities, including:

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information

Article 3 – Use of Personal Data

The personal data collected is used to:

  • Process and ship orders

  • Manage payments and prevent fraud

  • Communicate with customers about their orders and our products

  • Improve our customer service and respond to inquiries

  • Send, with the customer’s consent, information about new products, promotions, or events

Article 4 – Sharing of Personal Data

Elyra Rose does not sell, rent, or share your personal data with third parties, except in the following cases:

  • With external service providers who manage payments and order delivery

  • If required by law or to comply with legal proceedings

  • To protect our rights, property, or safety, as well as those of our customers or the public

Article 5 – Security of Personal Data

Elyra Rose implements appropriate technical and organizational measures to protect your personal data against unauthorized access, use, modification, disclosure, or destruction, including:

  • The use of encryption technologies for payment transactions

  • Strictly limiting data access to employees and partners who need this information to provide our services

Article 6 – Data Retention

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or tax obligations.

Article 7 – Customer Rights

In accordance with applicable law, customers have the following rights:

  • Right of access: to obtain a copy of their personal data held by Elyra Rose

  • Right of rectification: to request correction of inaccurate or incomplete personal data

  • Right of erasure: to request the deletion of their personal data, subject to legal retention periods

  • Right to withdraw consent: to withdraw their consent to data processing at any time

Requests can be sent to Elyra Rose at info@elyrarose.com.

Article 8 – Cookies and Similar Technologies

Elyra Rose uses cookies and similar technologies to enhance the user experience on its website. Cookies allow preferences to be stored and site usage to be analyzed. Customers may configure their browser to refuse cookies, but some site features may then be limited.

Article 9 – Changes to the Policy

Elyra Rose reserves the right to modify this privacy policy. Any updates will be published on this page with the date of revision indicated. Customers are encouraged to review this page regularly.

Article 10 – Contact Information

For any questions regarding this privacy policy or to exercise your rights, you can contact us at:

Email: info@elyrarose.com

Elyra Rose is committed to protecting its customers’ privacy and handling their personal data responsibly and securely.

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Service client

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Not happy? Simply return it within 14 days.

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